We are the
telecommunications
operator with the
most satisfied
customers

The MASMOVIL Group has been at the head of growth in Spain’s telecommunications market in recent years. The Group has proprietary fibre, ADSL and 3G, 4G and 5G mobile infrastructures.

The MASMOVIL Group’s fixed network covers 18 million homes with ADSL and over 26.8 million with fibre. Its 4G mobile network covers 98.5% of Spain’s population. The Group has also reached agreements with other telecommunications operators in Spain to complete its fixed network and mobile coverage, becoming one of the operators with the best network coverage in Spain. The Group has over 14.7 million customers.

Our story
Mission
To connect people using the most up-to-date technology available and ensure the best customer experience.
Vision
To be the telecommunications company with the highest levels of customer satisfaction in Europe and to create a positive impact on our people, shareholders and the planet.
Values
The customer always
comes first.
masmovil-valor-el-cliente-siempre-primero-2
We look after them and anticipate their problems.
We quickly identify their needs so as to offer them the best solution.
We innovate to create tangible, quality benefits for our customers.
01
Positive attitude
masmovil-valor-sostenibilidad
We smile and work enthusiastically and honestly.
We dare to do things differently.
We enjoy working, we learn from mistakes and we celebrate our successes as a team.
02
Simplicity
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We are pragmatic and fast.
We look for simple solutions.
We avoid unnecessary red tape.
03
Sustainability
sustainability
We prioritise long-term value over short-term gains.
We aim to create a positive impact on our customers, employees, partners, shareholders and society.
We look after our surroundings and the environment.
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